After three visits a client mentions that he hears voices when there is no one around telling him to do things. The voices seem to come from within his head. The client is experiencing

A. Visions

B. Delusions

C. Illusions

D. Hallucinations

John fears airplanes. His work has been affected and he has turned down job opportunities that would have advanced his career. He enters a group program that progressively provides experiences in airplanes. The program starts with lectures about flying, proceeds to actually boarding a plane, and finally to a short flight. This type of program uses techniques called

A. Systematic Desensitization

B. Hyper Desensitization

C. Aversion Therapy

D. Flooding

A family of four moved to a large city from a rural community four months ago. The family seems anxious about new experiences and unused to community resources such as the library, local clubs, school programs, and public transportation. As a result, they seem isolated and dependent on each other. The social worker’s FIRST GOAL is to

A. Change the situation that caused the family’s problem

B. Educate the family about alternative ways of integrating into the new environment

C. Insure that the family trusts the worker’s judgement

D. Help the family make connections with community resources and programs

Jane visits a social worker for the first time and describes her concerns about lack of employment, her children’s behavior and school problems. Through seemingly cooperative, Jane is unwilling to discuss any of the problems she describes. She is reluctant to commit herself to additional visits with the worker. When a client such as Jane resists developing a contract with a social worker and making decisions on the work to be done , the social worker should FIRST

A. End the interview and suggest the client return after she is ready to work on problems

B. Engage the client in discussing her feelings about talking about her problems

C. Continue trying to prod the client into agreeing to work together

D. Refer the client to another worker who might be able to establish rapport